The school is going cashless for its catering service on the 8th April 2013
The following provides answers to the most frequently asked questions
What is a Cashless System?
At the heart of the cashless system there is a computer controlled by I.M.P.A.C.T - Software. This allows the system to recognise each individual pupil, hold individual cash balances, record cash spent and cash received, record where money is spent, on what food, on any specific date and time of day.
How does the pupil obtain a school meal?
The pupil will touch a finger recognition image scanner in front of the point of sale touch screen. A display will show the server the pupils name, class and current cash balance held within the system. The selected food items will be entered into the system from an itemised keyboard while the amount spent and the new cash balance will show on the display.
How is money entered into the system?
(a) By ‘Cheque’ payment made to ‘Bryn Celynnog Comprehensive School’ via the Canteen to cover any period. ie. Term - 1/2 Term - Month or Week - Or a fixed monetary amount of your own choice.
NB To enable the Canteen to identify the pupil account in which to place any payment by ‘Cheque - Write the ‘Full Name and Tutor Group’ of the pupil on the back of the cheque).
If the payment is to be shared between two pupils, identify both with full name and class group.
(b) By ‘Cash Note and Coin’ into an automatic cash terminal located in the school which is set to accept £20 - £10 - £5 - £2 - £1 - 50p - 20p - 10p coins. (1p – 2p – 5p coins, can not be used)
How does the revaluation station work?
Firstly the pupil puts there finger on the finger recognition reader mounted on the Revaluation Station to enter the I.M.P.A.C.T system which will display the pupils name and current cash balance
held within the system.
The second stage coins or notes are inserted into the slot. Each incremental cash balance will show on the display. Press the red button is to tell the system that the transaction is completed.
How will the pupil be able to check what the current cash balance is held in the system at any one time?
(a) By using the revaluation station. Place your finger on the reader to display the current cash balance. There is no need to deposit any money, just press the red button to finish.
(b) Also a Remote Display will show the new cash balance when the food service is finished..
If we pay for a set number of school meals, can it be spent in one day?
No, a daily spend limit of (£4.00) (or a selected amount) will be set for all pupils and no food above that limit can be bought. On request, an individual pupil limit of your choice could also be set, to include a school dinner and break time snacks.
What if the pupil does not hold a sufficient cash balance one day to pay for a school dinner?
As before, no pupil is refused a school dinner because they have not brought their dinner money to school with them. The school will allow for the pupil to loan money for one day. However, just as before, the pupil would be expected to bring some money with them the next day to repay the loan and re-credit the system by using the revaluation station or by cheque payment to Bryn Celynnog Comprehensive School via the Canteen.
This all sounds very well, but what about the pupil entitled to a ‘free school meal’?
The system works exactly the same for all pupils whether they pay or have a free school meal.
The amount allocated for the free school meal will be entered into the system by the software daily and will only be accessible at dinner break.
The system will then allow on a daily basis the required cash amount for each individual pupil to be allotted to their current cash balance. However, any under spend or missed dinner will be identified by the system and will not be added to the next day’s balance.
The pupil can also add extra cash on to his or her balance in the system by using the revaluation station, to enable a greater daily spend on the school dinner than allocated by their free meal allowance. As this allowance can only be spent on a school dinner, extra cash added into the system can also be used for break time snacks.
There will be no more queuing to be issued a ‘free meal’ tickets or having the pupils name entered into the ‘free meal’ register at the till point.
How will ‘healthy eating’ be encouraged?
After the new system has been operating for a while, we hope to enhance the school’s ‘healthy eating policy’. When the food is selected on the canteen server’s keypad, it will also register points for a balanced, healthy and nutritious school dinner. At the end of the term the top scoring pupils will be identified and the winner receive an award.
What is meant by ‘dietary control’?
Should the pupil have a specific food allergy, or be a diagnosed diabetic, this medical information can be coded into the system, preventing foods with allergy ingredients from being served to a particular pupil, by automatically locking out relevant buttons on the keyboard.
Will pupils have problems in using this system?
Some pupils may find it difficult to control their accounts for the first couple of weeks, but because of a daily spend limit, most learn this important life skill very quickly and will enjoy being in control of their account.
Will we be able to have any information on how the system is being used?
Reports can be obtained from the system giving comprehensive information on all aspects of use for each individual pupil as well as each day’s service. These reports can be for a specific day or between any dates you wish, they will be dated and timed to the minute, and can be obtained from the Catering Department.
(a) To show every item of food served and the total cost of each serving.
(b) Individual payments made direct to the school by cheque or cash and manually entered into the system.
(c) Each payment made by cash at the revaluation station by the pupil and if required, even the number of individual coins and the denomination.
- (d) A total overview to show the date, time and location with cost of each purchase value of all manual cheque or cash payments, value of all cash deposited in the revaluation station and current cash balance
Certain data will be held on the system to enable accurate operation. This will include your child’s name, class, photo, account balance and meal entitlement. This data will be handled under the guidelines of the data protection act and only used by parties directly involved with the implementation of the system. If you have any concerns please contact the school secretary.
FEATURES OF THE I.M.P.A.C.T. CASHLESS SCHOOL MEAL
RELATING TO PARENTS AND PUPILS
* Convenience of paying for school meals. No more looking for change every morning.
* Discourages the misuse of school dinner money through spending in shops outside of the school grounds.
* Alleviates many of the associated problems with the use of cash in schools. i.e.: Loss, theft and bullying.
* Specific food allergy ingredients can be barred automatically.
* Healthy eating is encouraged.
* Queuing times are reduced through increased speed of service.
* Automatic free meal allocation with the pupil remaining anonymous.
* Detailed reports to analyse all aspects of the use of the system.
* Having control of pupil accounts by pupils using the I.M.P.A.C.T. System teaches important life skills.
* A more efficient delivery of service helps the caterer to provide wholesome, healthy and enjoyable school meals at a low cost.
The following letter was sent to parents on Friday 15th March 2013
March 15th 2013
Following the example of the majority of other comprehensive schools within R.C.T., we are pleased to announce that we are installing a new cashless system for the catering service at the school for the start of the summer term. Our desire is to continue to provide and improve on the quality of the school meal service at your school.
We are sure that you will appreciate the advantages the new system will be able to offer the parents and pupils of the school. Also the system will enable us to deliver a more efficient, faster service and to continue to provide wholesome, healthy, and enjoyable meals at lowest cost.
The system will start in operation on the week beginning 8th April. Pupils will be informed of and given training on how to use the system.
From this day no cash can be accepted at the food counter ‘Till Points’.
For your convenience and to assist us in our administration of the service, a method of payment by cheque will be introduced. A cheque can be made out to Bryn Celynnog Comprehensive School and placed into the Post Box provided. Please write the full Name of Pupil and Class reference on back of cheque and place in an envelope. There will also be cash Revaluation machines to enable students to top their account on a daily or weekly basis. Any cash or cheque will have to be entered prior to purchasing food for that day.
The cash terminals are programmed to accept £20-£10-£5-£1-50p-20p-10p coins
Any amount of money can be paid into your account held within the system. Money spent on food will be taken out of the system and you can always check by using the revaluation terminal to see how much you have left.
The school will also be able to provide you with a report detailing each item of food served, each credit made to the system, for any time period and show a current balance.
There is a daily ‘spend limit’ programmed into the system, which will be initially set at £5.00. This can be increased or decreased for an individual pupil by making a written request to the school kitchen.
A leaflet is attached to provide answers to the most frequently asked questions about the cashless system.
For further information please refer to the school website (http://bryncelynnog.org.uk-school info/catering), or contact Mr J Gibson(Facilities Manager) on the school phone number.
Ms D Baldock
A selection of the extensive range of quality food & beveriges we can offer.
Sit Down Meals, operating a four week menu cycle with a selection of:-
Special Meal and
Choice of 2 main courses, one of which is vegetarian
Selection of vegetables
Choice of 2 desserts and fresh fruit and salad bar
The cost of a set meal is £2.15 and comprises of either a Special with a dessert or drink
OR a main meal with a dessert and drink
Pasta pots, jacket potatoes, rice, curry and salads are available every day.
Grab & Go concept with a selection of:-
Chicken Joes - marinated chicken in a wrap or salad tray
Rollover Hot Dogs
Salad pots and sandwiches
Panini and wraps
Baguette Bar Breakfast Bar
Large and Small Baguettes All Day Breakfast
Jacket Potatoes Bacon Buttie, Bagel
Pizza Cereal Bar, Toast
These are found in Food Technology and old reception area , dispensing:-
Hot and Cold drinks, healthy options and crisps/chocolate
The main canteen operates as a 6th form cafe from 9.30 to 13.00